All My Love Designs - distributors and wholesalers of fine parent and children's jewellery and keepsakes
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  • DISTANCE SELLING By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except bespoke artwork.

    To cancel your purchase within the fourteen-working-day cooling-off period, please contact us (customerservices@allmylovedesigns.co.uk) then package the relevant item(s) securely and send it to our postal address (All My Love Designs, Springboard Business Centre, Ellerbeck Way, Stokesley Business Park, Stokesley, North Yorkshire, TS9 5JZ UK ).

    For your protection, we recommend that you use a recorded-delivery service.

    Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.

    You should be aware that once we begin the delivery process you will not be able to cancel any contract you have with us for additional services carried out by us (eg: bespoke artwork).

    As soon as we receive notice of your order cancellation, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge--we cannot refund any priority, express or courier component of the postage charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling
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All My Love Designs ( Wholesale Division Of Boutique To You Ltd ) Company Registration No : 06290575 - Vat Registration No : 915678982

Retailers, please click here to visit our wholesale site.